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Frequently Asked Questions

Q1: How to login to online trading services?

A1: By pressing "Securities Trading Login" platform on the homepage of Goldlink website, enter the user name and login password. To prevent any unauthorized person from stealing your account for trading, we recommend that you change your password periodically.

Q2: How to use online trading services?

A2: By pressing Online trading demonstration http://ayers.com.hk/demo_web2_chi.htm

Q3: How to change the password?

A3: Login to "Securities Trading Login" platform, go to "Account Management" → "Change Password" column.

Q4: How to ensure password confidentiality?

A4: We provide a few simple and effective ways to ensure your password confidentially :
1) Avoid using simple and common password combinations. For example, avoid using a series or repeated digits, or avoid using obvious materials such as phone numbers or date of birth, dictionary vocabulary or your name.
2) Never disclose any of your passwords to anyone (including our employees). Passwords should not be recorded and stored, and clients should change all your passwords periodically. If you suspect a password leak, you should change it immediately.
3) After completing the transaction, please close the browser completely.

Q5: What can I do if there is a problem with the online connection service of Goldlink Securities?

A5: You can check your internet connection or internet service provider. You may also call our Customer Service Hotline at (852) 2995-9702 for further enquiry.

If you are unable to find the required answers in the above "Frequently Asked Questions", please call our Customer Service Hotline at (852) 2995-9702 or email to info@glgsec.com to contact us.

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